PERCEIVED ECONOMIC IMPACTS OF KLUANG RAILWAY STATION: A STAKEHOLDER ANALYSIS

Authors

  • Nor Amaleena Mazlan Faculty of Built Environment, UNIVERSITI MALAYA
  • Rosilawati Zainol Faculty of Built Environment, UNIVERSITI MALAYA
  • Noor Hashimah Hashim Lim Faculty of Built Environment, UNIVERSITI MALAYA
  • Syafiqah Nazurah Mukhtar School of Housing, Building and Planning, UNIVERSITI SAINS MALAYSIA
  • Angel Chang Faculty of Built Environment, UNIVERSITI MALAYA

DOI:

https://doi.org/10.21837/pm.v24i43.2106

Keywords:

Economic impacts, railway station, stakeholder perception, secondary city, Kluang

Abstract

Railway station upgrades are widely promoted as drivers of local economic development, yet stakeholders’ perceptions of these impacts remain insufficiently examined in secondary city contexts. This paper investigates whether stakeholders perceive positive economic impacts from the Kluang Railway Station in Johor, Malaysia, and whether perceptions differ between train users and economic operators. Six economic indicators were measured: visitor increase, customer flow, business attraction, employment opportunities, property value increase and local competitiveness. Based on the survey data from respondents within a 400-meter station catchment area, the study employs Binomial tests to show the statistical significance of stakeholder agreement and Chi-Square tests to identify whether perceived benefits differ between train users and economic operators. The results show that positive responses significantly exceed fifty percent for all six indicators, with rates ranging from eighty to ninety percent. The highest rates are observed for visitor increase and business attraction, while property value increase shows the lowest rate at eighty percent. The Chi-Square tests reveal no significant differences between train users and economic operators across any indicator, indicating strong stakeholders’ alignment. The paper concludes that the railway station is perceived as generating substantial economic benefits by all stakeholder groups, with no perception gap between business operators and transport users.

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Published

2026-08-09

How to Cite

Mazlan, N. A., Zainol, R., Hashim Lim, N. H., Mukhtar, S. N., & Chang, A. (2026). PERCEIVED ECONOMIC IMPACTS OF KLUANG RAILWAY STATION: A STAKEHOLDER ANALYSIS. PLANNING MALAYSIA, 24(43). https://doi.org/10.21837/pm.v24i43.2106

Issue

Vol. 24 (2026): PLANNING MALAYSIA JOURNAL : Volume 24, Issue 4, 2026

Section

Article

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eISSN: 0128-0945 © Year. The Authors. Published for Malaysian Institute of Planners. This is an open-access article under the CC BY-NC-ND license.

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