KINABALU NATIONAL PARK, UNESCO WORLD HERITAGE SITE: ASSESSMENT OF ENVIRONMENTAL ISSUES, TOURIST SATISFACTION AND PARK MANAGEMENT

Authors

  • Normah Abdul Latip School of Housing Building and Planning, UNIVERSITI SAINS MALAYSIA
  • Rehmat Karim School of Housing Building and Planning, UNIVERSITI SAINS MALAYSIA
  • Mastura Jaafar School of Housing Building and Planning, UNIVERSITI SAINS MALAYSIA
  • Azizan Marzuki School of Housing Building and Planning, UNIVERSITI SAINS MALAYSIA
  • A. Ghafar Ahmad School of Housing Building and Planning, UNIVERSITI SAINS MALAYSIA
  • Sharifah Zahhura Syed Abdullah School of Housing Building and Planning, UNIVERSITI SAINS MALAYSIA
  • Mohd Umzarulazijo Omar@Umar School of Housing Building and Planning, UNIVERSITI SAINS MALAYSIA

DOI:

https://doi.org/10.21837/pm.v19i19.1060

Keywords:

Park management, environmental issues, tourist satisfaction, Kinabalu National Park

Abstract

National parks serve as rural ecotourism attractions, the management of which must strike a balance between economic productivity and the protection of the park’s natural value. Faced with the increased pressure of rising visitor numbers park management must give greater consideration to the tourist experience and tourist satisfaction. This paper examines the relationship between park management, tourist satisfaction, and environmental issues. Moreover, this paper considers the mediating role of environmental issues on the relationship between park management and tourist satisfaction. A questionnaire survey was administered to visitors of Malaysia’s Kinabalu National Park. In total, 351 completed questionnaires were returned and Partial Least Squares-Structural Equation Modelling (PLS-SEM) was used to analyze the resultant data using SmartPLS 2.0. The results showed that park management has a strong effect on tourist satisfaction and environmental issues. The results also revealed that environmental issues play a mediating role in the relationship between park management and tourist satisfaction.

Downloads

Download data is not yet available.

References

Abdul Latip, N., Badarulzaman, N., Marzuki, A., & Umar, M. U. (2013). Sustainable Forest Management in Lower Kinabatangan, Sabah: Issues and Current Practices. PLANNING MALAYSIA JOURNAL, 11(3), 59-84. http://dx.doi.org/10.21837/pmjournal.v11.i3.108 DOI: https://doi.org/10.21837/pmjournal.v11.i3.108

Abdul Latip, N., Jaafar, M., Marzuki, A., Roufechaei, K. M., Umar, M. U., & Karim, R. (2020). The Impact Of Tourism Activities On The Environment Of Mount Kinabalu, Unesco World Heritage Site. Planning Malaysia, 18(14). Retrieved from https://doi.org/10.21837/pm.v18i14.841 DOI: https://doi.org/10.21837/pm.v18i14.841

Azam, M., Mahmudul Alam, M., & Haroon Hafeez, M. (2018). Effect of tourism on environmental pollution: Further evidence from Malaysia, Singapore and Thailand. Journal of Cleaner Production, 190, 330–338. https://doi.org/10.1016/j.jclepro.2018.04.168 DOI: https://doi.org/10.1016/j.jclepro.2018.04.168

Benedetto, G., Carboni, D., & Corinto, G. L. (2016). Governance of sustainable tourism in a vast area surrounding a national park. Procedia Environmental Sciences, 32, 38–48. https://doi.org/10.1016/j.proenv.2016.03.010 DOI: https://doi.org/10.1016/j.proenv.2016.03.010

Bennett, N. J., & Dearden, P. (2014). Why local people do not support conservation: Community perceptions of marine protected area livelihood impacts, governance and management in Thailand. Marine policy, 44, 107-116. https://doi.org/10.1016/j.marpol.2013.08.017 DOI: https://doi.org/10.1016/j.marpol.2013.08.017

Blanke, J., & Chiesa, T. (Eds.). (2013). The Travel and Tourism Competitiveness Report 2013. Retrieved from http://www3.weforum.org/docs/WEF_TT_Competitiveness_Report_2013.pdf

Chin, W. W. (2010). How to write up and report PLS analyses. In V. Esposito Vinzi, W. W. Chin, J. Henseler, & H. Wang (Eds.), Handbook of Partial Least Squares (pp. 655–690). https://doi.org/10.1007/978-3-540-32827-8_29 DOI: https://doi.org/10.1007/978-3-540-32827-8_29

Getzner, M., Vik, M. L., Brendehaug, E., & Lane, B. (2014). Governance and management strategies in national parks: Implications for sustainable regional development. International Journal of Sustainable Society, 6(1/2), 82. https://doi.org/10.1504/IJSSOC.2014.057891 DOI: https://doi.org/10.1504/IJSSOC.2014.057891

Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202 DOI: https://doi.org/10.2753/MTP1069-6679190202

Inglis, J., Pearlman, M., & Whitelaw, P. (2005). Best practice in strategic park management: Towards an integrated park management mode. Gold Coast, Australia: CRC for Sustainable Tourism. https://sustain.pata.org/wpcontent/uploads/2014/12/Inglis_ParkMgtModel.pdf

Jimura, T. (2011). The impact of world heritage site designation on local communities – A case study of Ogimachi, Shirakawa-mura, Japan. Tourism Management, 32(2), 288–296. https://doi.org/10.1016/j.tourman.2010.02.005 DOI: https://doi.org/10.1016/j.tourman.2010.02.005

Latip, N. A., Rasoolimanesh, S. M., Jaafar, M., Marzuki, A., & Umar, M. U. (2018). Indigenous residents’ perceptions towards tourism development: a case of Sabah, Malaysia. Journal of Place Management and Development. https://doi.org/10.1108/JPMD-09-2017-0086 DOI: https://doi.org/10.1108/JPMD-09-2017-0086

Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40(3), 879–891. https://doi.org/10.3758/BRM.40.3.879 DOI: https://doi.org/10.3758/BRM.40.3.879

Rabbany, Md. G., Afrin, S., Rahman, A., Islam, F., & Hoque, F. (2013). Environmental effects of tourism. American Journal of Environment, Energy and Power Research, 1(7), 117–130. Retrieved from https://www.researchgate.net/publication/348234496

Sobel, M. E. (1982). Asymptotic confidence intervals for indirect effects in structural equation models. Sociological Methodology, 13, 290–312. https://doi.org/10.2307/270723 DOI: https://doi.org/10.2307/270723

Tay, K. X., Chan, J. K. L., Vogt, C. A., & Mohamed, B. (2016). Comprehending the responsible tourism practices through principles of sustainability: A case of Kinabalu Park. Tourism Management Perspectives, 18, 34–41. https://doi.org/10.1016/j.tmp.2015.12.018 DOI: https://doi.org/10.1016/j.tmp.2015.12.018

Downloads

Published

2021-12-29

How to Cite

Abdul Latip, N., Karim, R., Jaafar, M., Marzuki, A., Ahmad, A. G., Syed Abdullah, S. Z., & Omar@Umar, M. U. (2021). KINABALU NATIONAL PARK, UNESCO WORLD HERITAGE SITE: ASSESSMENT OF ENVIRONMENTAL ISSUES, TOURIST SATISFACTION AND PARK MANAGEMENT. PLANNING MALAYSIA, 19(19). https://doi.org/10.21837/pm.v19i19.1060

Issue

Vol. 19 (2021): PLANNING MALAYSIA JOURNAL : Volume 19, Issue 5, 2021

Section

Article

License

Copyright (c) 2021 Normah Abdul Latip, Rehmat Karim, Mastura Jaafar, Azizan Marzuki, Abdul Ghafar Ahmad, Sharifah Zahhura Syed Abdullah, Mohd Umzarulazijo Omar@Umar

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 Unported License.

Copyright & Creative Commons Licence

eISSN: 0128-0945 © Year. The Authors. Published for Malaysia Institute of Planners. This is an open-access article under the CC BY-NC-ND license.

The authors hold the copyright without restrictions and also retain publishing rights without restrictions.

Most read articles by the same author(s)

1 2 3 4 > >>